Privacy policy

This policy applies to the website: https://cuisinespoirier.com/

Last updated: February 28, 2024

The respect of your privacy is of the utmost importance to Poirier Artistes cuisinistes, who is responsible for this site.

This privacy policy aims to inform you of:

• How your personal information is collected and processed. Personal information is considered any information that can identify you. This includes your first and last name, your postal address, email address, location, or IP address;
• Your rights regarding this information;
• Who is responsible for processing the collected and processed personal information;
• To whom this information is transmitted;
• If applicable, the site’s policy regarding cookies.

This privacy policy complements the Terms and Conditions, which you can view at the following address: [________]

1. COLLECTION OF PERSONAL INFORMATION

We collect the following personal information:

• Last name
• First name
• Postal address
• Zip code
• Email address
• Telephone/fax number
• Credit card number
• Profession
• Income/financial resources
• Preferences (musical, literary, cinematographic, etc.)
• Family situation/marital status

The personal information we collect is gathered through the collection methods described below, in the sections “Forms and Collection Methods” and following.

2. FORMS AND COLLECTION METHODS

Your personal information is collected through the following methods:

• Website registration form
• Quote request form
• Opinion survey
• Contests

We use the collected data for the following purposes:

• Order tracking
• Information/Promotional offers
• Statistics
• Contact
• Website management

3. INTERACTIVITY

Your personal information is also collected through the interactivity that may occur between you and our website. This information is collected through the following means:

• Forums or discussion areas
• Comments
• Correspondence
• Information for promotional offers

We use the collected information for the following purposes:

• Statistics
• Contact
• Website management

4. LOG FILES AND COOKIES

We collect certain information through log files and cookies. These files allow us to process statistics and traffic information, ease navigation, and improve the service for your convenience.

a) Description of the cookies used by the site

Mainly, it involves the following information:

• IP address
• Operating system
• Pages visited and queries
• Time and day of connection

The use of such files allows us to achieve the following objectives:

• Improved service and personalized welcome
• Creation of personalized consumption profiles
• Order tracking
• Statistical studies

While browsing the site, third-party cookies may be saved. This is particularly the case for the following third parties:

• ____________

Additionally, the site includes social media buttons allowing you to share your activity on the site. Social media cookies may be stored on your computer when using these features. These sites have their own privacy policies and terms of use, which may differ from our site. We encourage you to review the privacy policies and terms of use of these sites.

b) Opposition to the use of cookies by the site

You can oppose the saving of these cookies by configuring your browser software. If you decide to deactivate cookies, you can continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered our fault.

5. SHARING OF PERSONAL INFORMATION

We commit to not selling to third parties or generally commercializing the collected personal information. However, it is possible that we share this information with third parties for the following reasons:

• Creation of consumption profiles
• Order execution
• Partnership
• Advertising

If you do not wish for your personal information to be shared with third parties, you can oppose it at the time of collection or at any time thereafter, as mentioned in the section “Right of opposition and withdrawal.”

6. DURATION OF PERSONAL INFORMATION RETENTION

The person responsible for processing personal information will keep the data in the site’s computer systems under reasonable security conditions for a period of 3 months.

7. HOSTING OF PERSONAL INFORMATION

Our site is hosted by: Vacarm, whose headquarters are located at:
95, boul. de la Technologie, Suite 103, Gatineau, QC, J8Z 3G4
The host can be contacted at the following phone number: 819.771.1155

The personal information we collect and process is transferred to the following country(ies): Canada, United States.

8. RESPONSIBLE FOR PROCESSING PERSONAL INFORMATION

a) The person responsible for processing personal information

The person responsible for processing personal information is: Guillaume Fournier. He can be contacted as follows:

• By phone at 1 (819) 663-8484 from 9 AM to 5 PM, Monday to Friday.

The person responsible for processing personal information is in charge of determining the purposes and means of processing personal information.

b) Obligations of the person responsible for processing personal information

The person responsible for processing personal information commits to protecting the collected personal information, not transmitting it to third parties without informing you, and respecting the purposes for which the data was collected. Additionally, the person responsible for processing personal information commits to notifying you in case of rectification or deletion of personal information unless it results in disproportionate procedures, costs, or steps.

In case the integrity, confidentiality, or security of your personal information is compromised, the person responsible for processing commits to informing you by any means.

9. RIGHT OF OPPOSITION AND WITHDRAWAL

You have the right to oppose the processing of your personal information by the site (“right of opposition”). You also have the right to request that your personal information no longer appears, for example, in a mailing list (“right of withdrawal”).

To oppose the processing of your personal information or request the withdrawal of your personal information, you must follow the following procedure:

• The user must make a request to limit the processing of their personal information to the person responsible for data processing by sending an email to the address provided above.

10. RIGHT OF ACCESS, RECTIFICATION, AND DELETION

You can read, update, modify, or request the deletion of information about you by following the procedure outlined below:

• The user must send an email to the person responsible for processing personal information, specifying the subject of their request and using the contact email address of the data controller provided on this page.

If you have an account, you can request its deletion by following the procedure below:

• The user must send an email to the person responsible for data processing, specifying their account number. The deletion request will be processed within 10 working days.

11. SECURITY

The personal information we collect is kept in a secure environment. Our employees are required to respect the confidentiality of your information. We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information.

12. CERTIFICATION

Our commitments regarding the protection of personal information meet the requirements of the following program(s):

• Secure WordPress hosting : >https://kinsta.com/wordpress-hosting/security/
• Cloudflare SSL : https://kinsta.com/cloudflare-integration/
• SSL Report : https://www.ssllabs.com/ssltest/analyze.html?d=cuisinespoirier.com&hideResults=on
• Kinsta Trust Center : https://trust.kinsta.com/
  • SOC 2 Type II
  • GDPR
  • CCPA

13. CONDITIONS FOR MODIFICATION OF THE PRIVACY POLICY

This privacy policy can be viewed at any time at the following address: https://cuisinespoirier.com/en/privacy-policy/

We reserve the right to modify it to ensure its compliance with the law in force. Consequently, you are invited to regularly consult this privacy policy to be informed of the latest changes.

14. ACCEPTANCE OF THE PRIVACY POLICY

By browsing the site, you confirm that you have read and understood this privacy policy and accept its conditions, particularly regarding the collection and processing of your personal information and the use of cookies.

15. LEGISLATION

We are committed to respecting the legislative provisions outlined in:

• Quebec’s Act respecting the protection of personal information in the private sector, CQLR c P-39.1;
• Canada’s Personal Information Protection and Electronic Documents Act, SC 2000, c 5.